Reviews

Best possible rental car experience. We arrived as a family of 4 late in the afternoon of Christmas Eve. Madpoint's communication and professionalism was evident from the moment we arrived at Madeira Airport. We received a WhatsApp letting us know exactly where to meet and we were shuttled to the rental car location up the hill. When I told the shuttle driver where we planned to go shopping before the stores closed he told us to go to another store that would be much better--where he shops. He made sure to give us precise directions to that store and it worked out perfectly. Thank you! When we realized that we had rented a smaller car than what we needed, Madpoint gave us a great deal on a bigger car and we were set. Overall every employee here really cared about us and our trip. You can see that this is a business run by locals who are thoughtful and caring. We will be back...as soon as possible!

Great service, very easy to get in contact with for any enquiries or issues, and the cars are in good condition. Parking for the main office drop off is in front of the shopping centre

Nous avons loue une clio tres propre et avec assez de puissance pour la semaine de noel 24. Le loueur est serieux. Aucun soucis et facile à joindre. Merci

The team communicated clearly on collection of the car for a family holiday. Hired baby seat was suitable (although they didn't seem to know how it was fit into the car- easily resolved). Drop off was very easy - they collected from our hotel. Would definitely book with them again.

I had good experience renting a car here. Prices are quite good and customer service is trustworthy. Had zero problems with returning a car.

Excellent service and friendly staff. Great value and a nice selection of cars. Highly recommend using them for your trip. Don't use the airport. Thanks again!!

Reasonable price, smooth communication, very good customer service and support.

Had a very good experience with them. They accepted Revolut Debit card for blocking excess. They were easy to communicate with, there was a pickup with a van from the airport to their office. The official part was fast and there was no paper, everything was done digitally. The car was in a good shape, a Kia Picanto, it took us up the steepest roads in Madeira. The return was also easy. I can recommend this company to everyone.

Im November 2024 hatte ich für 5 Tage einen Mietwagen von Madpoint. Online reserviert, 25 % Anzahlung. Verständlich, damit nicht Spaßvögel Autos reservieren, aber nicht mieten. Abrechnung korrekt. Der persönliche Kontakt war sehr angenehm. Beide Damen im Büro freundlich und geduldig. Ausführliche Übergabe durch die Mitarbeiterin Lipa, Übermittlung des Vertrags unverzüglich per Mail. Ich hatte das Glück, zum gebuchten Preis eine zwei Stufen bessere Fahrzeugkategorie zu bekommen. Das Fahrzeug war völlig in Ordnung, Kopplung mit Smartphone über Bluetooth und Verwendung von Android Auto problemlos. Die Rückgabe war so entspannt wie angekündigt. Ohne Lupe. Lipa hat den Wagen kurz in Augenschein genommen, kurz darauf hatte ich schon das Protokoll über die Rückgabe ohne Schäden. Alles tadellos, dazu noch nette Unterhaltungen und Austausch über die Unternehmungen.

Excellent - easy to sort, decent car (T Cross) and great customer service. Highly recommend

Friendly and honest staff. Would totally recommend for the price and experience!